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About Us  Customers Survey  

CUSTOMER SATISFACTION SURVEY

Dear Customer,
This survey is intended to help Baud Telecom Company serve its customers better and more effectively. It covers BTC's activities and services. Thank you for taking a couple of minutes to provide your evaluation for the following points.

How do you rate BTC's performance in each of the following aspects?
   Poor         >>>>>> Excellent
1 Attitude
and on-time response of our sales personnel
2
Sales personnel's competence & their understanding of your business needs
3 Conformance of solution to your requirements
4 Completeness of proposal documentation (brochures, datasheets, specifications)
5 Presence and quality of our exhibitions, road shows and seminars
6 Quality of products
7 After-sale follow-up by our sales personnel
8 On-time completion of installation
9 Professionalism & technical competence of our technical teams
10 Adherence of our technicians to your office hours, rules & regulations
11 Timeliness of our technicians' response and problem solving
12 Attitude of our technical personnel while at your premises
13 Responsiveness to emergency calls
14 Effectiveness of our maintenance activities
15 Responsiveness to your complaints sent to BTC Management

Your personal data

Company name :
E-mail :
City :
Tel :
Business sector :
BTC contact person/s :
Your name :
BTC products installed :
Additional comments :

Baud Telecom Company sincerely appreciates your feddback and honest opinion which will be taken into consideration.

Amer Kabbara
General Manager


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