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About Us  Success Stories
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Case 1: The National Commercial Bank 
The National Commercial Bank is the leading Saudi bank in the Middle East, with assets of approximately US$25 billion. The Bank offers customers a comprehensive range of financial services including personal, commercial, investment and private banking, trade and treasury services and investment funds management. The National Commercial Bank recognised that technology was limiting business growth: limited bandwidth and restricted traffic prevented the bank from offering innovative customer services. It needed investment in the latest networking technology to allow more convenient delivery channels for its customers, providing a better range of services whilst improving performance and reducing operating costs. The Bank chose to implement eBusiness and Ethernet End to End solutions from Nortel Networks, based on Nortel Networks' powerful Advanced Remote Node (ARN) routers, in conjunction with new "Business Policy 2000" LAN switches and Carrier Grade Passport switches.
A Meridian 1 telephone system integrated voice over the data network and a single Unified Network Management System supervised the whole network. - Increased speed, reliability and flexibility, resulting in better services and reduced bank operating costs
- Multi-tiered network supports telephone, Internet, Intranet, ATMs, enabling efficient new multidisciplinary delivery channels for customers
- Traffic growth can be supported cost-effectively to meet any future business requirements.
The National Commercial Bank believes its investment in the latest multimedia data networking technology will enable it to strengthen its position in Saudi Arabian market, allowing for enhanced performance and further innovations in banking services for its customers. | | Resources | 
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Customer Quote |
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| "I believe that NCB has acquired a superior Multi Media Data Network, that will enable the Bank to maintain its position as the pre-eminent Bank in the Kingdom.” | | Ralph Shaw
Senior Data Manager
BTC Networks |
| "We will definitely rely on BTC and Nortel Networks to assist us in striving for excellence during our continued growth.” | | Rasem Al Mansouri
Head of Communications & Support
NCB |
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Case 2: Saline Water Conversion Corporation 
Saline Water Conversion Corporation owns the largest desalination plant in the world and is responsible for providing fresh water for the Kingdom of Saudi Arabia. It is also the second largest electricity supplier in the country, producing 4000MW of hydroelectric power. Delivering drinking water to the Kingdom means using expensive desalination process. Therefore, SWCC's strategic objective was to find a solution able to reduce costs by increasing efficiency.
Moreover, due to a rapid increase in the number of users, the Saline Water Conversion Corporation required technological infrastructure to support its high bandwidth and mission-critical applications, as well as its day to day office automation, e-mail and resources sharing. Confident with Nortel Networks expertise in data networking technology, Saline Water Conversion Corporation chose to implement an Ethernet End to End solution because it offered the best performance at the lowest investment cost.
Passport 8600 Routing Switches were installed for the LAN and Access routers were chosen for the WAN to create an infrastructure with high capacity and high performance and a highly resilient backbone, guaranteeing network availability, reliability and resiliency. - Increased efficiency - higher speeds and functionality improve office efficiency
- Best technical solution with the lowest investment cost resulting in dramatic cost savings
The Saline Water Conversion Corporation is fully satisfied with BTC and Nortel Networks level of expertise and support. The Corporation is now looking forward to enjoying the benefits of increased efficiency in all their plants.
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Customer Quote |
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| "Nortel Networks is an excellent company - they offer first-rate support and have good cooperation from their strategic partner in Saudi, BTC. We are expecting a lot!” | | Hatem El Hadari
Supervisor Technical & Operation Support |
| "If the implementation and support of Nortel Networks products goes as smoothly as the process has gone thus far, we would consider purchasing initial business solutions again without hesitation. We are looking forward to the increased efficiency of our company thanks to BTC and Nortel Networks.” | | Abdul Majeed Al Hussain
SWCC's IT Manager |
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Case 3: RWA SCADA PROJECT Brief Description / Solution |
The project is to provide Riyadh Water Authority (now part of Ministry of Water and Electricity, Riyadh Water O&M Program) with a telemetry metering and automation system for Riyadh water networks and plants. Considering the possible scope of the project it was decided to execute it over a number of stages. The current first phase of this project comprises the installation of new flow and pressure metering at key points in the network, then to start collecting new and existing important signal parameters such as flow, pressures, level, valve positions and booster pumps status from water distribution network, treatment plants, terminal group and booster stations, and then transferring all these signals, from forty remote sites distributed all over Riyadh city, through a radio network (part of the project) to Main Control Center (M.C.C), where all the data is received , displayed , monitored and analyzed on a dedicated PC based computer systems. | | Resources |
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